Warranty Information
Storm Bros LLC General Warranty Policy
At Storm Bros LLC, we are committed to delivering high-quality workmanship and ensuring customer satisfaction. To provide clarity and protect both parties, we offer the following warranty on our work, subject to the terms and conditions outlined below.
Warranty Coverage
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Scope of Warranty:
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This warranty applies solely to the systems and components that we have directly installed, repaired, or replaced.
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We warranty all work performed by Storm Bros LLC against defects in workmanship for a period of 10 years from the date of completion.
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Conditions of Coverage:
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The warranty does not extend to problems caused by pre-existing structural conditions, building code violations, or systems not directly installed or addressed by Storm Bros LLC.
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Warranty claims are limited to issues that arise due to defects in the materials or workmanship of the installed system.
Exclusions
The following are explicitly excluded from warranty coverage:
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Non-Compliant or Pre-Existing Conditions:
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Issues resulting from pre-existing conditions such as the absence of house wrap, inadequate ventilation, improper framing, or other building code violations.
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Situations where materials, systems, or conditions outside of our work area contribute to or exacerbate the issue.
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Third-Party Components:
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Problems caused by the failure or improper installation of components or systems installed by others, such as gutters, siding, or ice cables.
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Environmental and External Factors:
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Damage or issues caused by natural disasters, severe weather events, ice damming, or any other external environmental factors beyond our control.
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Negligence or Lack of Maintenance:
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Damage resulting from the homeowner’s failure to perform regular maintenance or address known issues.
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Alterations or repairs made by third parties without our prior approval.
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Specific Situations:
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Ice damming or water penetration caused by framing or structural design flaws.
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Leaks or damage caused by improper drainage systems, including undersized gutters or downspouts.
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Issues with stove range vents, siding, or other unrelated components not addressed by our scope of work.
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Customer Responsibilities
To ensure the validity of this warranty, customers are required to:
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Perform routine maintenance on their property and installed systems.
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Notify Storm Bros LLC promptly of any issues related to our work.
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Provide access for inspection and any necessary repairs.
Limitations of Liability
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Storm Bros LLC’s liability under this warranty is limited to the repair or replacement of the defective workmanship or materials. We will not be liable for any consequential or incidental damages, including but not limited to interior or structural damage caused by unrelated systems or pre-existing conditions.
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Warranty claims are subject to review, and we reserve the right to determine the cause of the issue before proceeding with repairs or replacements.
Warranty Claims Process
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Contact Storm Bros LLC at **330-835-8358 **with a detailed description of the issue.
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Allow our team to inspect the property to determine the cause of the problem.
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If the issue is found to be within the scope of this warranty, repairs or replacements will be scheduled promptly.
Additional Notes
While we strive to exceed expectations and provide assistance whenever possible, any work requested beyond the scope of this warranty may incur additional charges. Customers will be notified in advance of any such charges.
Effective Date: 01/01/2021
Contact Information:
Storm Bros LLC
1169 Waterloo Rd, Mogadore, OH 44260
Phone: 330-835-8358
2015-2017
2011-2014
2007-2010